"Seems not as good as before"

A review of Mornington House by Anonymous written on Thursday 23rd of May 2024

Significant weaknesses on the management side: e.g. allowing the children to access the internet and play video games with a desktop computer in the room but didn't mention anything to parents. Staff are changed constantly. Not very supportive: for example checking whether you have applied all-day sun cream on your kids before drop-off every morning (even on rainy days, except in the winter) to save their time – the deputy manager in the room showed unhappiness if you forgot to do this – I was worried about my child’s day. Warning: The managers may be bossy (our opinion). Extra cost: cancelling your universal free hours on bank holidays so that you pay extra money on bank holidays – might be one reason why their booking rate on Monday/Friday is much lower..

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