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"Twenty days for standard parcel delivery"shameful service""

A review of Royal Mail by John, Maidenhead. written on Thursday 24th of January 2013

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I sent a parcel from Berkshire on 3/1/2013 to Parkend, Lydney,Gloucester, it had not been delivered by 23/1/13,the person i sent it to went to the Lydney sorting office to ask why,low and behold the parcel was at the sorting office,the staff blamed the snow although it stated snowing on Friday 18/1/13,it seemed all they were concerned about was if they could finish early due to the snow,Shameful service from Royal Mail and No apology given !.

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